CUSTOMER REVIEWS
4.9
42,397 Reviews
5
38,281
4
4,050
3
35
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11
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10

Mary Friesen

Winnipeg, Manitoba

January 13, 2022

Bracelet Replacement

I love my new bracelet. My daughters originally purchased the same bracelet for me about 5 years ago. It contains the stones of my 5 grandchildren. Unfortunately, it was stolen from my hotel room during a recent trip. I was devastated! I immediately went online and was able to replace the bracelet exactly. Customer service was excellent and it arrived in about two weeks. I am thrilled with it. The bracelet is beautiful and I wear it often.

Mary Friesen, Winnipeg, Manitoba - January 13, 2022

Carol

Beverly

January 12, 2022

Family Bracelet

My sisters gave me this beautiful bracelet for my birthday. It is not just a mother’s ring. It is a family ring! All the months represent my parents, my sisters, my husband, my children and my nephew. It is so beautiful and meaningful! I absolutely love it!

Carol, Beverly - January 12, 2022

Iris Norman

Warrenton

December 28, 2021

Mother's bracelet

LOved it.

Iris Norman, Warrenton - December 28, 2021

JUDY OMLOR

MT. VERNON, OH

December 25, 2021

MOTHER'S BRACELET

ACTUALLY STARTED WITH GRANDMOTHER'S BRACELET AND NOW HAVE THIS GREAT GRANDMOTHER'S. LOVE IT!!!

JUDY OMLOR , MT. VERNON, OH - December 25, 2021

Alexandra Wood

Maple Ridge

December 21, 2021

My bracelets

I have bought 3. Love them!!!!

Alexandra Wood , Maple Ridge - December 21, 2021

Yvette Romec

Jonesboro, AR

December 17, 2021

Beautiful Bracelet

I purchased this bracelet for my granddaughter that just had her first baby. It is absolutely beautiful. I have purchased other bracelets previously and they were equally as beautiful. I will be sending those bracelets off to put the additional bead on for my daughter who is now a first time grandmother and for me. I am a first time great Mimi.

Yvette Romec, Jonesboro, AR - December 17, 2021

Kathleen

East Falmouth

December 17, 2021

LOVE the jewelry, not so much the communication

I have been a fan of your jewelry since I received the necklace as a Mother's Day gift many years ago. The quality is excellent, pearls are lovely, and the customer service used to be exemplary. This order, however, was a disappointment as far as customer service and communication were concerned. I tried to call twice and learned that you no longer take phone calls. I sent 2 emails and have yet to receive a response from you. I realize Covid raised havoc with businesses and this holiday time of year is a flurry (pun intended) of orders for you. The order was hugely delayed and sent to my billing address so I had to wait an extra 2 weeks for the jewelry to be forwarded to my winter home. My instructions indicated the correct address for delivery. Fortunately, I was not in a hurry to receive my jewelry. All in all, it worked out and my items arrived safely to my current address. Mainly, I am disappointed in the lack of communication. I will continue to purchase your jewelry, but hope you are able to return your customer service to its former excellent status. Happy holidays.

Kathleen, East Falmouth - December 17, 2021

Patty

Cincinnati

December 10, 2021

Very pretty great-grandma’s bracelet!

Quality, ease of ordering, delivery time and a beautiful design! Love it!!!!

Patty, Cincinnati - December 10, 2021

LINDA

OKARCHE

December 8, 2021

ADDING PEARLS

I sent my bracelet in to have a new pearl added for a new grandson. It came back, and I love it. However, it was too big, since they added a pearl. I guess is figured that they would know to take some silver beads out to make room for the new pearl. So, I had to send it back to have that done, which is done at no charge. However, I had to pay shipping. So, the product is wonderful--just be specific about adding or taking out length.

LINDA, OKARCHE - December 8, 2021

Bill

Dade City

December 7, 2021

Absolutely Perfect!

This my second order in 2 or 3 years and the bracelet was absolutely perfect in every way as was the customer service and ease of ordering on the web. I have tried others (and subsequently returned the item) but will not do so anymore. Laurel's cannot be beat!

Bill, Dade City - December 7, 2021