CUSTOMER SERVICES

Jewelry Resizing

If your bracelet doesn't fit just right, we'll be glad to adjust it at no additional charge.

With a Receipt

Simply follow the instructions on the back of your order receipt. You will be asked to tear off and fill out a return slip, which you will then include in the return package along with your jewelry.

Without a Receipt

If you do not have your order receipt, please follow these instructions:

  1. Package your jewelry, so that it won't be damaged during shipment.
  2. Include a note specifying either a replacement size or how many silver beads you'd like added/removed.
  3. On the note, include the purchaser's name and/or the original order number.
  4. Ship the package to the following address:
  5. Pearls By Laurel
    1806 Sandhill Rd
    Orem, UT 84058

Once we receive your jewelry, we'll reconstruct it to the size indicated and sh