Our jewelry is designed to last a lifetime. Nevertheless, the components used in our bracelets are genuine silver, meaning they can both oxidize (i.e. tarnish) and wear down over time. Accordingly, we recommend several precautions (see Jewelry Care) to keep your jewelry looking great.

Most silver wear issues fall into one of two categories:

1. Discoloration

This will appear as a yellow or grayish hue on the surface of the silver beads. This is due to oxidation of the silver and can usually be buffed out using a dry cloth or silver polish.

2. Plating Wear

This will appear as yellow or gray rings around the center of the silver beads. This is due to the silver plating wearing through, exposing the base metal underneath. This type of wear unfortunately cannot be fixed and the beads must be replaced to restore their original luster. However, you can avoid this type of wear on your beads by taking your bracelet off when you type, and/or avoiding other activities that may rub off the plating on your beads.

Rest assured, we stand behind the quality of our product and we want you to be happy with your purchase. So if you cannot remove the discoloration using the method suggested above, please contact us and we'll be happy to replace your silver components at no charge.

Premium Silver

If you are having trouble with your silver, you may want to upgrade to our Premium Silver plating, which is thicker than our standard plating and also has an anti-tarnish coating. It will wear much better than our standard silver, particularly for those wearing their bracelets daily and possibly getting them wet. It is much more expensive for us to produce this silver, so we sell it as an upgrade for $9.95.