View all topics
CHECKING AN ORDER
You may check the status of your order at any time by visiting your Order History. Your order will typically show one of the following statuses:
Order not yet processed. At this point, you may still make changes.
Order is being processed. No further changes can be made.
Your order has shipped. Tracking information will be sent via email.
When your order ships, the tracking number will be provided via email and in your Order History.
|Making Order Changes||Checking An Order|
|Returns & Exchanges||View Order History|
Shipping & Delivery
|Tracking Your Package||Late Or Lost Shipments|
|Adding Birthstones||Jewelry Resizing|
|Jewelry Repairs||Tarnish Problems|
|Jewelry Care||Website Trouble|
|Via Email||Via Phone|